SPECIALISTS FOR CUSTOMER EXPERIENCE, CUSTOMER RELATIONS, MYSTERY RESEARCH, SURVEYS AND CUSTOMER MARKET RESEARCH
Your partners for more customer orientation and customer satisfaction.
concertare is an interdisciplinary team of economists, psychologists, geographers, social scientists, computer scientists and specialists from many other disciplines. Together we take your goals and insight interests, advise you on the strategic and operational design of all customer-related activities and support you in all operational matters, such as data collection, data control, preparation of data in reports, derivation of measures and their implementation.
Many of our employees have many years of line and management experience in various industries.
The high level of customer satisfaction and resulting referrals have enabled us to grow steadily since our founding. With exceptionally high quality standards in project work, personal support, and the development of tailor-made problem solutions, we have been convincing even the most demanding customers for many years.
By focusing on core competencies, constant process optimization, and a network of specialized partners, we are able to carry out projects of all sizes simultaneously at the highest quality level, quickly and very economically.